Frequently Asked Questions
Quick answers about quotes and how our projects run.
Quotes and pricing
What do you need to give me a quote?
Drawings or a floor plan if you have them, the site address, photos of the existing space, and an idea of when you would like the work done. If you are at an early stage, a short description is enough to start the conversation.
Do I need drawings before I contact you?
No. Tell us what you are trying to achieve, and we can advise which drawings or consultants the project is likely to need.
How is a project priced?
Pricing depends on the scope, the site, access, materials and the trades involved. Your written quote sets out what is included and what is excluded.
What happens if the scope changes?
We discuss the change with you and confirm any effect on the price or program in writing before that work goes ahead.
On site
Can you work around our business hours?
Tell us how your premises operate and about any building rules. We will plan the work around them wherever we can.
Who arranges council or building approvals?
It depends on the project. We will talk through what approvals are likely to be needed and who will be responsible for each one before work starts.
Will I get updates during the job?
Yes. You will have one point of contact, and we will agree how often you would like to hear from us.
Planning a project?
Send us your drawings or a short description of the work, and we will get back to you to talk through the next steps.